Make Listening Your Superpower in 2021

Basset hound with very long ears held up by two human hands
Photo by kyle smith on Unsplash

Get curious, not furious: reframing conversations

European Ground Squirrel standing up and looking curious in a field of daisies
Photo by Dušan Veverkolog on Unsplash

“When you are verbally assaulted, do not counterattack. Instead, disarm your counterpart by asking a calibrated question.” ― Chris Voss, Never Split the Difference: Negotiating as if Your Life Depended on It

Words can conceal what silence reveals: watch for non-verbal communication

Macaque with contemplative expression in Bali’s Ubud Monkey Forest Sanctuary
Photo by Paolo Nicolello on Unsplash
Video: Treasure shares five ways to re-tune your ears for conscious listening — to other people and the world around you.

“Listening is something that we have to work at — it’s a relationship with sound. And yet, it’s a skill that none of us are taught.” ―Julian Treasure, How to Be Heard: Secrets for Powerful Speaking and Listening

Your mindset and habits: practice, not perfection

Seven Canada geese in flight together
Photo by Gary Bendig on Unsplash

“ Listening is arguably more valuable than speaking. Wars have been fought, fortunes lost, and friendships wrecked for lack of listening. Calvin Coolidge famously said, ‘No man ever listened himself out of a job.’ It is only by listening that we engage, understand, connect, empathize, and develop as human beings. It is fundamental to any successful relationship — personal, professional, and political. ― Kate Murphy, New York Times contributor and author of You’re Not Listening: What You’re Missing and Why It Matters

Why does this matter?

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Janna Stam

Janna Stam

Podcaster, communications professional, and occasional napper. Semicolon and Oxford comma enthusiast. Podcast available @ https://podcast.jannastam.com/